Delivery and Returns
The transport of your parcel
Packages are shipped from our central warehouse of Québec city in Quebec, so there is no cross border or customs fees for shipments to Canada.
We offer delivery in CANADA to all customers whose order exceeds $ 99.99 before tax.
Packages are generally shipped within 48 hours of receiving your payment. The standard shipping method is performed by CANADA POST-off without signature.
If you prefer delivery with signature, an additional charge may apply.
Whichever shipment choice, we will provide you with a link that allows you to track the online delivery of your package on the site of Canada Post. By Paypal or email if you prefer.
Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order. We advise you to group your items in one order.
We can not group two distinct orders and you will have to pay shipping costs for each.
Your package will be dispatched at your own risk, but special care is taken to protect fragile parcels ..
Packages are oversized and protected.
Packages are sent in boxes without logo and the mailing label is the name of CMIB.